Support services

Global priority support

Our team of highly responsive and experienced professionals are available to assist you in executing your video strategy. Their backgrounds are a combination of technical and commercial expertise, allowing them to provide detailed guidance on your integration while also understanding the unique challenges faced by your business.

Personalized assistance

Our dedicated support team is committed to providing exceptional, personalized support whether you encounter technical difficulties or need guidance in utilizing our tool.

Global reach

Our team is available to assist you no matter where you’re located, ensuring that you receive the same level of personalized support and attention to detail regardless of your location.

Round-the-clock support

Our service level agreements (SLAs) adhere to the highest industry standards, ensuring that you receive the highest level of customer support whenever you need it.

Continuously evolving for you

We recognize that the satisfaction of our customers is directly linked to the quality of our product. That is why we value your feedback and are committed to proactively listening to it. Our team regularly updates our product to enhance your user experience based on your suggestions and feedback.

Effortless migration services

Our team of experts can easily integrate our solution with your existing setup, or seamlessly migrate your video assets to our solution. We’ll take care of everything from planning, API training, metadata preparation, encoding your video asset library, and QA review to ensure a successful migration

Streamlined onboarding services

Our remote onboarding service is designed to make your integration experience as smooth as possible. We offer a comprehensive range of services, including a functional dive, API & SDK overview, best practice integration, and consultation tailored to your specific implementation requirements. To ensure that you get the most out of our video solution, we also provide personalized documentation for further learning. Additionally, we offer tailored onboarding services upon request, as we understand that every business is unique.

Discover how businesses grow with Dailymotion

National World

This partnership with Dailymotion has allowed us to further enhance the digital offering to our 3M daily users, where we can drive our video distribution forward and utilise additional revenue streams.

Nigel Leigh

Chief Digital Officer


The video management has become so simple with the Studio and their support. Now we can spend more time on developing our content, rather than spending time struggling with technology.

Dana Blanco

Senior Manager Product & Digital Learning


Dailymotion helped us define exactly what we needed and gave a sense of security of having a player that works. I would strongly recommend Dailymotion as the best solution on the market for its flexibility and reactivity.

Lisa Nakam

Associate General Manager